Kyndryl Launches Agentic AI Framework and Services for the Mainframe

2025-11-25     taewoo.choi

Kyndryl, a leading provider of mission-critical enterprise technology services, announced new AI-powered services that combine the Company's deep mainframe expertise with agentic AI and hybrid IT computing capabilities to accelerate application and solutions development, increase operational agility and unlock new business insights by expanding customers' AI usage on the platform.

Kyndryl's agentic AI mainframe services are designed to enable IBM z/OS customers to embrace innovative technology, expertise and AI-infused delivery of services, speeding decision making and simplifying complex processes across application and infrastructure management.

"Kyndryl is leading the way in providing world-class agentic AI-enabled delivery services to customers that will instill confidence in the mainframe's role as an engine of innovation for global enterprises," said Hassan Zamat, Global Practice Leader for Core Enterprise & zCloud at Kyndryl. 

"We are committed to combining the power of our skilled delivery practitioners with agentic AI to provide differentiated experiences and outcomes to help drive growth for our customers."

Kyndryl's AI-powered mainframe services are integrated with the Kyndryl Bridge open integration platform to deliver intelligent automation, predictive analytics and insights across mainframe infrastructure and applications. 

To further drive transformation of mainframe delivery for customers, Kyndryl is deploying IBM watsonx Assistant for Z and other AI ecosystem platforms that can enable intelligent automation, orchestration and lifecycle management.

"Through our collaboration with Kyndryl, we're helping enterprises bring powerful AI capabilities to the core systems that run their business," said Skyla Loomis, General Manager of IBM Z Software. 

"Kyndryl's newest AI services empower clients to deploy advanced AI on the mainframes that form the backbone of their operations to accelerate decision-making and drive operational agility."

Kyndryl's new agentic AI-powered mainframe delivery services include Kyndryl AI Assistant for Z, an AI-powered knowledge base of Kyndryl's decades of mainframe experience, which is integrated within Kyndryl Bridge and helps to address customer challenges with skills development and retention. 

Collectively, the new capabilities can proactively prompt and accelerate execution of platform management.